1. Who We Are
Ardor Accessibility ("Ardor," "we," "us") operates the Ardor Accessibility platform, providing web accessibility scanning, automated remediation, compliance documentation, and an admin portal. This Privacy Policy describes how we collect, use, and protect information in connection with our services and this website (ardoraccessibility.com).
2. Information We Collect
Demo Request Form: When you request a demo, we collect your name, email address, and website URL. This information is used solely to respond to your inquiry.
Client Portal Accounts: Portal users provide an email address and password. Passwords are hashed using bcrypt and never stored in plain text.
Website Visitor Widget Data: The Ardor Accessibility widget installed on client websites does NOT collect personally identifiable information (PII) from website visitors. The widget transmits only technical remediation data:
- CSS selectors of elements with accessibility violations
- WCAG rule IDs and success criteria references
- Whether a fix was successfully applied
- Widget version and page URL
Scan Data: When we scan a client's website, we collect publicly available HTML content, page structure, and accessibility violation data. No user data, session data, or PII from site visitors is collected during scans.
3. How We Use Information
- To respond to demo requests and service inquiries
- To provide accessibility scanning, remediation, and reporting services
- To generate compliance documentation (gap analyses, conformance statements, proof of effort toolkits)
- To improve our scanning and remediation capabilities
- To communicate with clients about their service (scan results, reports, service updates)
4. Information Sharing
We do not sell, rent, or trade personal information. We may share information only in these circumstances:
- Service providers: We use third-party AI services for image alt text generation. Only image URLs (publicly accessible) are shared, with no PII.
- Legal requirements: We may disclose information if required by law, subpoena, or court order.
- Client reports: Compliance documents are generated for and shared with the respective client only.
5. Data Security
- Passwords are hashed using bcrypt (one-way encryption)
- Sessions use cryptographically secure tokens with automatic expiry
- Login rate limiting prevents brute-force attacks
- Security headers (X-Frame-Options, X-Content-Type-Options, Referrer-Policy) are enforced on all responses
- The widget communicates over HTTPS in production
6. Data Retention
- Demo request data is retained for 12 months
- Scan results and remediation logs are retained for the duration of the client's subscription plus 12 months
- Portal account data is deleted upon request or 12 months after account deactivation
7. Cookies
The admin portal uses a single session cookie (ardor_session) for authentication. This is a first-party, httponly cookie that does not track users across websites. The marketing website (ardoraccessibility.com) does not use tracking cookies.
8. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us. If you are located in the EU, California, or another jurisdiction with data privacy laws, you may have additional rights under GDPR, CCPA, or other applicable legislation.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.
10. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to have it removed.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify active clients of material changes by email. The "Last Updated" date at the top reflects the most recent revision.
12. Contact
For privacy-related inquiries:
Ardor Accessibility
Email: info@ardoraccessibility.com
Web: ardoraccessibility.com