Our commitment
Ardor Accessibility was founded on a simple belief: the web should work for everyone, regardless of ability. We help schools, government entities, and businesses make their websites usable by people who navigate with screen readers, keyboards, switch devices, screen magnification, voice control, and other assistive technologies, and we hold our own website to that same standard. This statement describes how we approach accessibility, both on ardoraccessibility.com and in everything we build for our clients.
The standard we hold ourselves to
We design, build, and maintain this website to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, the benchmark referenced by the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act, and the U.S. Department of Justice's accessibility rule for state and local government websites. WCAG is built on four principles: that content be perceivable, operable, understandable, and robust. We treat Level AA conformance as a floor, not a ceiling.
How we keep this site accessible
Accessibility is something we test continuously, not once. On an ongoing basis we:
- Run automated WCAG 2.1 AA scans across our pages, using the same axe-core engine we run for clients
- Verify the results by hand with real assistive technology, including keyboard-only navigation and the NVDA, JAWS, and VoiceOver screen readers
- Run the Ardor Accessibility widget on this very site, so visitors can adjust contrast, text size, and spacing, turn on reading aids, and select a profile tuned for vision, motor, cognitive, seizure-safe, or ADHD needs
- Check color contrast, focus visibility, form labeling, heading structure, and alternative text on new and updated content before it ships
- Hold our designers and content authors to accessible patterns from the start, rather than retrofitting them later
Compatibility
This website is built to work with current versions of the major browsers (Chrome, Edge, Firefox, and Safari) on both desktop and mobile, paired with the assistive technologies those platforms support. We rely on standards-based, semantic HTML so the site degrades gracefully, and we design it to stay usable when text is zoomed to 200% and when operating-system high-contrast or reduced-motion settings are turned on.
A note on honesty
No website is ever truly "finished" with accessibility, and we won't pretend otherwise. Standards evolve, content changes daily, and some third-party or embedded components sit outside our direct control. When we find a barrier, or when someone reports one, we prioritize it and fix it. We would rather tell you that plainly than overstate our conformance, because that same honesty is exactly what we promise the clients who trust us.
Tell us if something doesn't work
We want to hear from you. If you run into any part of this website that is difficult to use, or you need information in a different format, please reach out. We'll help you directly and use what you tell us to make the site better for the next person.
Phone: (980) 501-5710
Email: info@ardoraccessibility.com
Mail: 8801 JM Keynes Drive, Suite 400, Charlotte, NC 28262
We aim to respond to accessibility feedback within two business days. When you reach out, it helps to include the address of the page, what you were trying to do, and the browser and assistive technology you were using, though none of that is required. We'll work with whatever you can share.
Ongoing improvement
We review this statement and re-test the site on a regular cadence, and we update both as our content and the guidelines change. Our aim is steady, measurable progress, the same approach we bring to every organization we serve.
Curious where your own site stands?
Request a demo and we'll walk you through exactly where your site stands today and how Ardor closes the gap.
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